Uniform Guidelines

The uniform isn’t a costume — it’s a customer signal. When someone walks into a Cassano’s, they need to recognize the team in two seconds: this person works here, that person doesn’t. Anyone in uniform also represents the brand the moment they step outside the door.

What the uniform is

• Cassano’s branded shirt — provided by the company, clean and unwrinkled. No substitutes, no homemade versions.
• Cassano’s hat or visor — worn on every shift. Hair tucked in for anyone working with food.
• Black pants — plain, no rips, no logos. Jeans only if explicitly approved by your manager.
• Closed-toe non-slip shoes — kitchen-rated, black preferred. No canvas, no mesh, no sandals, no Crocs without a heel strap. Slip-resistant is not optional; the kitchen floor will get wet.
• Name badge — visible on the shirt, not in a pocket. Customers should be able to address you by name without asking.
• Apron — for kitchen positions. Clean apron at the start of each shift; swap it out if it gets visibly dirty.

What the uniform isn’t

• Shorts, leggings, sweatpants, athletic gear, or pajama-style pants.
• Tank tops, tube tops, cropped shirts, or anything that shows the midriff.
• Hoodies, sweatshirts, or jackets worn over the uniform shirt during a shift (cold-weather exceptions go through your manager).
• Logos or branding from other companies — including your favorite sports team.

Appearance standards

• Hair: clean and restrained. If your hair is long enough to fall forward, it goes up or in a hairnet. Bandanas are not a substitute for a hat.
• Facial hair: kept trim. Beards beyond a certain length require a beard net in food-handling positions — your manager will tell you when.
• Nails: short, clean. No nail polish or artificial nails for anyone handling food directly.
• Jewelry: a plain wedding band and small stud earrings only. No bracelets, watches, rings with stones, hoop earrings, or facial jewelry on the food line. (Safety, not style — anything that can fall into food or catch on equipment comes off.)
• Visible tattoos: generally fine. Tattoos containing profanity or imagery that would offend customers must be covered.

If you’re out of uniform

Showing up out of uniform isn’t an automatic clock-in. Your manager may send you home to change, and the time it takes to get back isn’t paid. Plan ahead: have a clean spare set, and check yourself before you leave the house.

Smoking, eating, and phones

In uniform, in public, you’re representing Cassano’s. That means no smoking out front in uniform, no eating at the dining tables during your shift, and no phone scrolling on the line. There are designated break areas — use them.