L19

Conflict of Interest

Topic 6 of 8 3 min

A conflict of interest occurs when your personal interests — financial, personal, or otherwise — could improperly influence your decisions at work, or when your outside activities could harm Cassano’s.

Working for a Competitor

While employed at Cassano’s, you may not work for a direct competitor — another pizza restaurant or delivery operation that competes for the same customers in the same market.

This protects Cassano’s legitimate business interests, including recipes, operational procedures, pricing, and customer relationships. If you are unsure whether a second job would be a conflict, ask your manager before accepting it.

Gifts from Vendors or Suppliers

Do not accept gifts, meals, entertainment, or other items of value from vendors, suppliers, or anyone who does business with Cassano’s — beyond a nominal value (typically defined as under $25).

The reason: gifts create the appearance of favoritism and can influence decisions around purchasing, scheduling deliveries, or vendor selection in ways that are not in the company’s best interest.

If you receive an unsolicited gift, disclose it to your manager. When in doubt, return it with a polite explanation.

Using Company Relationships for Personal Gain

  • Do not use customer contact information for personal purposes
  • Do not use supplier relationships established through Cassano’s for your own business or personal benefit
  • Do not use company resources — time, equipment, ingredients — for non-Cassano’s purposes

Disclosure

If you believe you have a potential conflict of interest — a family member who works for a supplier, a part-time job you are considering, a business relationship that might create a conflict — disclose it to your manager in writing before it becomes a problem.

Disclosure is not an admission of wrongdoing. It is the right thing to do. Undisclosed conflicts discovered later are treated far more seriously.

When in Doubt, Disclose

If something feels like it could be a conflict, treat it as one until you have talked to your manager. A five-minute conversation now prevents a much larger problem later.

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